01What we collect
Order data: name, shipping and billing address, email, phone, and the items you purchase. Payment card details are handled by our payment processor and never touch our servers.
Account and support data: messages you send us, newsletter sign-ups, and COA lookups.
Usage data: privacy-friendly, cookie-less analytics (page views, referrers, device class). No cross-site tracking, no advertising identifiers.
02How we use it
To fulfil and support orders, verify eligibility and prevent fraud, send transactional email (confirmations, tracking, COA links), send the newsletter you asked for, comply with law, and improve the site.
03Cookies
We use a small number of strictly-necessary cookies and local storage for the cart, the research-use gate acknowledgement, and session security. Our analytics does not use cookies. You can clear local storage at any time; the gate will simply show again.
04Sharing
We share data only with the vendors required to run the store — payment processing, shipping carriers, email delivery, hosting and database providers — each bound to use it only to provide their service. We disclose data when required by law. We do not sell or rent personal information and do not share it with advertisers.
05Retention
Order records are kept for as long as tax and regulatory rules require (generally seven years). Newsletter data is kept until you unsubscribe. Analytics data is aggregated and holds no personal identifiers.
06Your rights
Depending on where you live (including California under the CCPA/CPRA and the EU/UK under GDPR) you may have the right to access, correct, delete, or export your data, to opt out of marketing, and to not be discriminated against for exercising those rights. Email support@patriotlabs.io and we will respond within 30 days.
07Security
All traffic is encrypted in transit (TLS). Data is stored with access-controlled providers. No system is perfectly secure; if a breach affecting your data occurs we will notify you as required by law.
08Age
This site is for adults 21+ only. We do not knowingly collect information from anyone under 18; if you believe we have, contact us and we will delete it.
09Changes and contact
We will post any changes here with a new effective date. Questions: [LEGAL ENTITY NAME] LLC, support@patriotlabs.io.